Ian WoodGlobal Strategy Director,
based in Landor
London
We all know that the wor-ld fears for its privacy and security.
The “usual suspects” know everything you do: every online activity
(the Internet giants), every financial transaction (a single
company understands all 10bn transactions per annum in the UK, and
it is the same elsewhere), every move you make (the mobile
companies always know where you are) and who you interact with (all
of the above). And it’s going to get worse. The soon-to-be
explosion of radio-frequency identification systems; a
radio-emitting, Internet enabled, chip in absolutely everything
(cars, clothing, pets, products, food packaging) plus the
increasingly capable face/product recognition technology will mean
that “they” know who and where you are, along with your age,
weight, ethnicity, manner, and mode.
All of the above means that “they,” Big Brother, know almost as
much about you as you know yourself, and here it gets interesting
for loyalty schemes and parallel economies. If the owner of a
sophisticated technological system, let’s call it “yenom,” “money”
backwards, knows everything, it can reward you for “desirable
behaviors,” or at least everything they believe or are persuaded to
believe is a desirable behavior. This can include the obvious
things like purchases, but also for looking at an image, reading an
advert, logging in to a system, test driving a product, reading the
news, watching the news, watching a film, trying something new, not
trying something new, having a good review from your manager at
work, passing an exam at school, passing a driving test, being on
time for the crèche, cleaning your teeth, taking your vitamins,
completing a course of antibiotics, voting in the general election,
voting for a political party. When you think about it, is there
really anything, any action in this “Big Brother” world that cannot
be incentivized?
Very soon every action that we currently believe to be a
function of our own free will could have an additional vector,
perhaps not a decisive influence, but an influence nevertheless,
and the opportunities and consequences are huge and profound. When
the first steam train crawled across a short stretch of track in
northern England no one would have predicted that railway systems
would directly drive the design of cities, the creation of
holidays, the harmonization of market prices, the democratization
of opportunity, the mixing of the gene pool, the development of
California or the enablement of war on an industrial scale. When
mobile phones were first created no one would have predicted that
people under the age of thirty would eschew the concept of
punctuality. The enablement of Big Brother knowledge and influence
means that we, society, can drive behaviors for the good; a vector
around health, culture, and fulfilment, or for bad; we become
mentally and culturally ghettoized, our lives subject to the
highest bidder and metaphysical libertarianism yields to hard
determinism, but that’s a another story.
The truth is, Winston Smith is us in the future.